Privacy Policy

1. Introduction

Arindam Dream Designs® ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us.

We provide wedding décor, event décor, wedding design, event styling and related creative services. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, enquire about our services or communicate with us.

This policy applies to information collected through our website, enquiry forms, communication channels and other digital interactions with Arindam Dream Designs®.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

Information You Provide

We may collect information that you voluntarily provide when you:

• Submit an enquiry or contact form.
• Request a quotation for wedding or event décor.
• Request a consultation.
• Provide details about your wedding or event.
• Contact us through phone, email, WhatsApp or other communication channels.
• Provide feedback, testimonials or other information.

3. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

• Responding to your enquiries and requests.
• Preparing quotations and proposals.
• Understanding your wedding or event requirements.
• Providing consultations and creative recommendations.
• Planning and delivering our décor and event services.
• Communicating with you regarding your event.
• Improving our website and services.
• Managing marketing and advertising campaigns.
• Sending relevant business updates or promotional communications where permitted.
• Preventing fraud, misuse or unauthorised activity.
• Complying with applicable legal requirements.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, tags and similar technologies to improve website functionality, understand visitor behaviour and measure marketing performance.

Cookies May Be Used To

• Remember website preferences.
• Understand how visitors use our website.
• Measure website traffic and performance.
• Improve website functionality.
• Measure advertising and campaign performance.

You can configure your browser to refuse or delete certain cookies. Disabling cookies may affect some website functionality.

5. Marketing & Advertising

Arindam Dream Designs® may use digital marketing, analytics and advertising platforms to promote our services and understand how visitors interact with our website.

Depending on the technologies implemented on our website, these services may include platforms such as Google Analytics, Google Ads, Meta Ads and other analytics or advertising technologies.

These platforms may use cookies, pixels or similar technologies to measure website visits, conversions, advertising performance and interactions with our marketing campaigns.

Third-party platforms process information according to their own privacy policies and terms.

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers where reasonably necessary to operate our business, communicate with clients and provide our services.

Such service providers may include:

• Website hosting and technology providers.
• CRM and lead-management platforms.
• Email and communication providers.
• WhatsApp or messaging service providers.
• Analytics and advertising platforms.
• Payment service providers where applicable.
• Professional, legal or business advisors where reasonably required.

We may also disclose information where required by law, legal process, regulatory requirements or where necessary to protect our rights, property, users or security.

7. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, manage client relationships, maintain business records, resolve disputes, enforce agreements or comply with applicable legal requirements.

When information is no longer required, we may securely delete, anonymise or otherwise dispose of it.

9. Your Privacy Rights

Subject to applicable laws and regulations, you may have certain rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information where legally applicable.
• Withdraw consent for certain communications.
• Object to or restrict certain processing activities.
• Request information about how your personal data is processed.

To exercise an applicable right, please contact us using the contact details provided below.

10. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or other online services.

Arindam Dream Designs® is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to periodically review this page to remain informed about how we handle your personal information.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way Arindam Dream Designs® handles your personal information, please contact us.